Have a question about Breast Cancer Now or about our work? Have a look through our frequently asked questions. 

Or get in touch email supporterengagement@breastcancernow.org or call 0333 20 70 300.

There are several ways you can make a donation to Breast Cancer Now. Depending on what is easiest for you, you can either:

  • Make a donation online
  • Send a cheque made payable to Breast Cancer Now, Fifth Floor, Ibex House, 42-47 Minories, London EC3N 1DY. If you do send a cheque, please make sure you enclose a brief note with your contact details and let us know how you raised the money so we can get in touch and thank you.
  • Contact our Supporter Engagement team on 0333 20 70 300 and donate over the phone using a credit or debit card.
  • Pay the money in directly at a Barclays bank. All you need to do is contact our Supporter Engagement team by email at supporterengagement@breastcancernow.org or by phone on 0333 20 70 300 and request a paying-in slip. We’ll send it out to you and you can then use it to pay cash and cheques directly into our account.

Thank you so much for your support!

Yes. You can set up a regular gift for the amount of your choice on our website.

At Breast Cancer Now, respecting and taking care of our supporters’ information is an absolute priority.

All the transactional areas of Breast Cancer Now’s websites are on a secure server and use encryption security software in areas where online payment details are accepted. We are fully committed to protecting the security of your data.

More information on the steps we take to protect your privacy can be found on our privacy policy page. If you'd rather set up a direct debit by post, you can download and print off our direct debit form and return it to us at the address shown on the form.

Please contact our Supporter Engagement team on 0333 20 70 300 or email them at supporterengagement@breastcancernow.org and they will be happy to help you.

If possible, and to help make this quicker for you, please have to hand your supporter number (if known), full name and postcode.

Please contact our Supporter Engagement team on 0333 20 70 300 or email them at supporterengagement@breastcancernow.org and they will be happy to help you.

If possible, and to help make this quicker for you, please have to hand your supporter number (if known), full name and postcode.

Gift Aid allows Breast Cancer Now to claim tax back from HM Revenue & Customs on all your donations. For every £1 you give, we will receive 25p through Gift Aid, giving us a total amount of £1.25.

It doesn’t cost you a penny more and the additional support will help to fund Breast Cancer Now’s vital work; making a difference to the lives of even more people affected by breast cancer.

To qualify for Gift Aid you must be a UK tax payer and pay an amount of Income Tax or Capital Gains Tax each tax year (6 April – 5 April) at least equal to the amount of tax that all the charities you donate to will reclaim on your gifts for that tax year. Other taxes such as VAT and Council Tax do not qualify, so please be aware that it would be your responsibility to pay any difference between the Gift Aid claimed and the tax you’ve paid.

Breast Cancer Now will reclaim 25p of tax on every £1 that you have given.

To find out more about Gift Aid, visit the HMRC website.

You can let us know at any time whether you are eligible for Gift Aid or not by getting in touch with our Supporter Engagement Team via email at supporterengagement@breastcancernow.org or by phoning 0333 20 70 300.

Gift Aid allows Breast Cancer Now to claim tax back from HM Revenue & Customs on all voluntary donations. For every £1, we will receive 25p through Gift Aid, giving us a total amount of £1.25.

All you need to do is ask sponsors/donors to complete in full the boxes on your sponsorship form – this includes their name, address and postcode and, if they are eligible, to tick the Gift Aid box. If you have not received a sponsorship form from us, all you need to do is contact our Supporter Engagement team by email at supporterengagment@breastcancernow.org or over the phone on 0333 20 70 200 and request it.

To qualify for Gift Aid your sponsor/donor must be a UK tax payer and pay an amount of Income Tax or Capital Gains Tax each tax year (6 April-5 April) at least equal to the amount of tax that all the charities they donate to will reclaim on their gifts for that tax year.

Other taxes such as VAT and Council Tax do not qualify. Breast Cancer Now will reclaim 25p of tax on every £1 that they have given.

If you set up a Virgin Money Giving/Just Giving online page, all your donors will be asked about Gift Aid when they donate.

Gift Aid can’t be claimed on items that are sold, including tickets and raffle entries. It can only be claimed where any donation is voluntary and optional.

There are several ways you can pay in the funds you have raised or are donating. Depending on what is easiest for you, you can either:

  • Pay in online
  • Send a cheque made payable to Breast Cancer Now, Fifth Floor, Ibex House, 42-47 Minories, London EC3N 1DY. If you do send a cheque, please make sure you enclose a brief note with your contact details and let us know how you raised the money so we can get in touch and thank you.
  • Contact our Supporter Services team on 0333 20 70 300 and pay the funds over the phone using a credit or debit card.
  • Pay the money in directly at a Barclays bank. All you need to do is contact our Supporter Engagement team by email at supporterengagement@breastcancernow.org or by phone on 0333 20 70 300 and request a paying-in slip. We’ll send it out to you and you can then use it to pay cash and cheques directly into our account.

Donating through payroll is a very simple and quick method to regularly support a charity.

We would suggest that you contact your HR Payroll department first and ask them if this option is set up at your company. If not, please feel free to contact our Supporter Engagement team by email at supporterengagement@breastcancernow.org or by phone on 0333 20 70 300 and we can talk you through the simple steps of implementing this.

If donating through your payroll is available at work, you can download our Breast Cancer Now Payroll Donation Form.

If you would like to change any of your details, then please contact our Supporter Engagement team who will be happy to help.

You can contact them by email at supporterengagement@breastcancernow.org, on the telephone on 0333 20 70 300, or write to us at Breast Cancer Now, Fifth Floor, Ibex House, 42-47 Minories, London EC3N 1DY.

When emailing or writing, please quote your supporter number (if known), full name and postcode so we can help you as quickly as possible.

Breast Cancer Now aims to maintain high standards in all of its work but we recognise that we can sometimes get things wrong, despite our best intentions. We are committed to establishing and maintaining good relations with all supporters, campaigners, donors, partners, volunteers and members of the public and we aim to always treat people with respect.

We openly welcome feedback and encourage you to contact us with your comments. We promise to take all complaints seriously and to deal with them in a timely manner. We will keep a record of all complaints we receive to help us learn for the future.

To find out more and to make a complaint please see our Complaints Policy.

Breast Cancer Now is a member of the Fundraising Standards Board and as such, complies with the six key pledges in the Fundraising Promise.

If you'd like to provide us with feedback or suggestions please contact us.

At Breast Cancer Now we use door to door fundraising and private site fundraising (where fundraisers work in locations such as shopping centres and train stations).

As well as raising money for Breast Cancer Now, it's a great way for people to hear about the work we do. We fundraise in this way as we can see it provides an effective method to speak to new supporters and to explain the amazing impact of our work.

We always want our fundraisers to be interacting with supporters in the right way and follow all guidance on the best way to speak to the public in this way. If you have any concerns about an interaction you have had with one of our fundraisers, please contact us by email at supporterengagement@breastcancernow.org, on call 0333 20 70 300, or write to us at Breast Cancer Now, Fifth Floor, Ibex House, 42-47 Minories, London EC3N 1DY.

Breast Cancer Now adheres to the Fundraising Regulator's Code of Practice and our fundraisers will not call at householders whose property display a 'no cold callers' sign or in an official no cold calling zone.

If you feel that you have been visited and shouldn’t have been, then please contact our Supporter Engagement team at supporterengagement@breastcancernow.org, or call us on 0333 20 70 300.

Around the UK we work with fundraising agencies to work in private sites (for example in shopping centres) and going door to door to spread the word about our research and raise the money that makes it all possible. Find out if our fundraising agencies are working in your local area.

We do make calls to some supporters to thank them and to talk to them about ways they could further support us.

We closely monitor all telephone activity to make sure this effective way of talking to our supporters is always done in the correct, respectful way. If you have any concerns about a call you have received from Breast Cancer Now, please contact us by email at supporterengagement@breastcancernow.org, or call 0333 20 70 300, or write to us at Breast Cancer Now, Fifth Floor, Ibex House, 42-47 Minories, London EC3N 1DY.
 

We do not call anyone signed up to the Telephone Preference Service (TPS) for marketing purposes unless they have told us they are happy to be contacted on that number.

If you are an existing supporter and want to stop receiving telephone calls from Breast Cancer Now, then please contact our Supporter Engagement team on supporterengagement@breastcancernow.org, or call 0333 20 70 300, or write to us at Breast Cancer Now, Fifth Floor, Ibex House, 42-47 Minories, London EC4N 1DY.

Yes. We send mailings to existing supporters throughout the year unless they have told us that they do not wish to hear from us via mail.

If you want to stop receiving mailings from Breast Cancer Now, then please contact our Supporter Engagement team on supporterengagement@breastcancernow.org, or call 0333 20 70 300, or write to us at Breast Cancer Now, Fifth Floor, Ibex House, 42-47 Minories, London EC4N 1DY. We do send some cold mailings to attract new supporters.

We will not share our supporter information with other organisations for their own marketing purposes. There are a few specific reasons we may need to share your details with another organisation, for example, where we claim Gift Aid. Find out more in our privacy policy.

Breast Cancer Now is not currently running any clothing recycling schemes. If you receive a recycling bag bearing our name or logo, this is not with our permission and Breast Cancer Now will not benefit from any clothes donated.
 
If you are concerned that a collection is taking place under Breast Cancer Now’s name, please contact our Supporter Engagement team on supporterengagement@breastcancernow.org, or call 0333 20 70 300, or write to us at Breast Cancer Now, Fifth Floor, Ibex House, 42-47 Minories, London EC3N 1DY.
 
You may also wish to contact your local council to report this.

Thank you for deciding you would like to hold an event for Breast Cancer Now. Whatever fundraising event you have in mind, we are here to help and support you every step of the way, and are available to help with any questions you may have.

If you are unsure about what sort of fundraising event you would like to hold, take a look at our fundraising page or get in touch on 0207 025 2402 or email community@breastcancernow.org and we can help find the ideal fundraiser for you.

Breast Cancer Now promotes numerous fantastic events all year round. To take a look at our events which are on offer.

If you would like to find out more about any of our promoted events, please do get in touch with our events team

If you would like to take part in an event not advertised on our website we would be delighted to hear from you. You can get in touch with our Supporter Engagement Team by email at supportengagement@breastcancernow.org or by calling 0333 20 70 300 to discuss how we can support you and to request your fundraising pack.

Wherever you are in the UK, we can help you with your fundraising. There are runs, cycles, swims and skydives all over the country or if sporty challenges are not for you, we have regional fundraising groups who we could put you in touch with or even help you set up your own group.

Get in touch on 0207 025 2402 or email community@breastcancernow.org and we can help find the ideal fundraiser for you.

You can set up a tribute or a Fund in Memory as a special place to remember and celebrate the life of a loved one. 

Whether you want to make a one-off donation, organise a fundraising event, mark a special occasion, or take part in a challenge event, it can all be done directly through your Fund in Memory.

Every penny you raise will be displayed on your fund and will go towards pioneering research in your loved one’s name. It will help find new ways to prevent, detect and treat breast cancer to stop it taking the lives of the people we love. 

Starting a Fund in Memory is simple and it takes less than 10 minutes to start personalising your fund.

Before you start, you might like to find out more about tribute or funds in memory. Or you can head straight to the Fund in Memory website and start creating your fund. 

If you have any questions please get in touch on 0207 025 2402 or email fundinmemory@breastcancernow.org.

Donations we receive in memory of a loved one are very special to us. They remind us of the inspirational people we have lost to breast cancer and make us more committed to reach our goal and give people more time to live.

Supporting us in memory of a loved one is an incredible way to remember them and to stop people dying from breast cancer in the future.

Find out more about making a donation or fundraising in memory.

It would mean the world to us if you were to choose Breast Cancer Now to be a part of your special day. 

There are a few ways in which you can do so including collections, wedding favors and donations in lieu of gifts. We would love to speak to you to and talk about the best way we can support you. 

Find out more about fundraising in celebration. Or get get in touch call 0207 025 2402 or email community@breastcancernow.org

Yes, many people choose to leave us a legacy in their will. Gifts in Wills are very important to our work. Research is a long journey and needs a steady stream of funding. By including a gift in your will you can help fund research into new treatments that save lives. 

Find out more about leaving a gift in your will.

Volunteering for Breast Cancer Now is a fantastic experience. We really value everything our volunteers do for us and they are a vital part of the family.

By signing up as a representative, cheering at an event or joining a fundraising group, you can help to fund life-saving breast cancer research and just a few hours can really make a difference. It’s fun and sociable, you get to meet lots of great, like-minded people who all want to help the same cause.

Find out more about volunteering with us.

Just let us know by contacting our Supporter Services team by email at supporterengagement@breastcancernow.org or over the phone on 0203 7142 358.

Please be aware if you are taking part in an event using a Breast Cancer Now guaranteed place, we may incur a cost (depending on how close the event is) and we will offer you the opportunity to make a donation to cover this cost.

You will need to let people who have sponsored you know that you will not be taking part and offer them the choice of allowing Breast Cancer Now to keep their donation or to have a refund. Please call us on 0203 7142 358 to discuss this scenario, so we can best support you.

As a rule of thumb, you should aim to have received 80% of your fundraising at least two weeks before your event.

We will provide you with a fundraising pack full of ideas on how to reach your target. You will also have the support of the events team.

If you are worried about meeting your fundraising target we’d like to try and help. Please call 0203 7142 358 to speak to a member of the team, who will do their best to support you.

You can join the Pink Ribbon Lottery for just £1 a week and you’ll be in with the chance of winning £1,000 or one of 17 other cash prizes each Friday, all while supporting Breast Cancer Now’s vital research.

To sign up, call the Lottery helpline on 01524 753248 or email pinkribbonlottery@breastcancernow.org

Find out more about the Pink Ribbon Lottery and see the latest winners

In common with most medical research charities, Breast Cancer Now acknowledges that despite developments in areas such as cell culture and computer modelling there are occasions when potentially life-saving research still depends on the use of animals.

This is not an issue that we or any of our scientists take lightly. We are constantly striving to develop techniques that mean the use of fewer animals in research. All new medicines, no matter what they are, are required by law to be tested on animals.

As a member of the Association of Medical Research Charities (AMRC), Breast Cancer Now supports the AMRC position on the use of animals in medical research, and will not fund animal research unless it is essential and there is no alternative.

In addition, Breast Cancer Now’s grant holders are asked to ensure that any new procedure they employ, which reduces the number of live animals needed for research or testing, is communicated through the necessary media so that it becomes known to all who might make use of it.

Wherever possible our scientists aim to carry out their research on patients, on computers or on cells in a laboratory, and many of the projects we fund are like this.

But ultimately, if they are all working towards the common aim of cutting deaths from breast cancer, they need to explore every available avenue, which might one day lead to new drugs, treatments and cures.

For more insight into the use of flies in research take a look at our blog, 'Could a fly save your life?'

Information on what we expect of Breast Cancer Now scientists using animals in research can be found on our research policies page.

We are the UK’s largest breast cancer charity and we are dedicated to funding research stopping women dying of breast cancer, the most common cancer in the UK. 

While the Government does fund research into cancer itself, we believe that more research is needed if we are to beat breast cancer.

We support nearly 380 of the brightest scientists to make the discoveries we need to stop women dying of this devastating disease.  We are closer than ever to changing the future of cancer, closer to discovering new ways to detect it, to treat it and to stop women dying from it.
All of our donations come from the generous public and our partners. We completely rely on their support to make our vital breast cancer research happen.  

The Government does support the overhead costs associated with charity research through the Charity Research Support Fund and we are working with others to ensure that this fund is maintained and that it receives sufficient funding.

Find out more about the research we are currently funding.

We receive several calls each week from laboratories, universities, individual researchers and heads of department – all looking for funding. All applicants fill in a detailed form, which then goes out to two members of our Grants Committee.

If they deem the application worthy, it is then sent out to recognised experts across the world in the field for their review and comments, in line with Association of Medical Research (AMRC) guidelines.

All comments received are then reviewed by members of our Grants Committee, who will recommend to the charity’s Board of Trustees which projects should receive funding. Only those projects of the highest quality will receive funding.

Yes. As well as our vital research, we’re campaigning for change to stop women dying of breast cancer and raising awareness of the disease.

We’re acting now to stop women dying from breast cancer. Bringing together people affected by the disease and people working to stop it, we’re improving early diagnosis, developing new treatments and looking for ways to prevent all types of breast cancer.  

We’re working to bring the issues affecting women with breast cancer to the attention of key policy makers across the UK and Ireland, through our public affairs and campaigning activities. Right now, too many life-saving, life-extending drugs simply aren’t getting to patients. We’re working with politicians, the NHS and other decision makers to unlock new and off-patent drugs, so women with breast cancer can get the treatments they so desperately need.

We’re only able to do this alongside our incredible supporters taking action to create change. If you’d like to support this area of our work it’s really easy to get involved and make a real difference. 

See our current campaigns and take action

We’re also raising awareness of breast cancer. Through our public health campaigns, we’re helping thousands of women become breast aware – and we’re making sure they know what changes and risk factors to look out for. Because the earlier breast cancer is detected, the greater the chance of surviving it.

See our about breast cancer resources.

Breast Cancer Now is the UK’s largest breast cancer charity, created by the merger of Breast Cancer Campaign and Breakthrough Breast Cancer. 

For more than 25 years, the two legacy charities were committed to funding the very best in breast cancer research, investing over £185 million in world-class projects and programmes. 

Although we made enormous progress as two charities, it became clear we could do more for everyone affected by breast cancer if we did it together, as one new charity. 

Since the merger, we’re more determined than ever to fill every last gap in our understanding of the disease. We’re better equipped than ever before to fund the world’s brightest researchers. We’re unafraid to ask the big questions – and we’ll work tirelessly to answer them. 

At our heart we have a clear aim. To stop women dying from breast cancer. By 2050, we believe everyone who develops breast cancer will live and live well – but only if we all act now.  

But it’s only by standing together – the scientists, the fundraisers, families, colleagues and campaigners – that we’ll make it happen. 

We cannot always guarantee that we will have someone available to attend your event but will do our best to arrange it.

Please get in touch with our Supporter Engagement team by emailing supporterengagement@breastcancernow.org and supplying the following information:

  • On what date you are holding your event and what time would you like a representative to arrive
  • What would you like a representative to do, e.g. accept a cheque or help at the event
  • Where you are holding the event