Here for You provides personalised support to help guide people diagnosed with breast cancer through our services, providing a listening ear and letting them know about available support that best meets their current needs. We work in partnership with health care professionals to enable them to refer their newly diagnosed patients to Breast Cancer Now. 

You don’t need any personal breast cancer experience to be a Here for You volunteer. 

What will I be doing?

As a Here for You volunteer, you will contact service users by phone and use listening skills to discuss their personal needs. By doing this, we hope people will have an increased understanding of the support available to them and access to support at the right time for them. The role is varied and you will have conversations with lots of different people.

What skills or qualities do I need?

  • Be a good listener, communicator and confident on the telephone
  • Understand the importance of boundaries and self-care, be non-judgemental and non-directive
  • Show empathy and compassion when supporting people
  • Confident using IT, including emails and databases (or a willingness to learn)
  • Access to a laptop or similar device
  • Work within Breast Cancer Now’s policies and guidelines, including respecting confidentiality, safeguarding, and data protection
  • Share Breast Cancer Now’s commitment to ensuring that the support we provide is inclusive and accessible to people from a diverse range of backgrounds

What commitment is required?

  • We are looking for volunteers to make 3 calls per week (an average of 2 hours, including preparation and write up)

What training and support will I receive?

  • You will attend a 2 hour online welcome workshop introducing you to the charity
  • You will receive role specific training
  • The Here for You team are always on hand to support you and we hold regular support sessions and catch-ups for Here for You volunteers

We're not currently recruiting for Here for You volunteers, but you can register your interest in this and other volunteer roles by filling in a registration form. We'll then be in touch the next time we recruit. If you'd like to know more about the role before registering, please email the team.