Improving services

Our mission is that all breast cancer patients receive personalised, high-quality treatment and care. We work in partnership with patients and their hospital staff to improve patient experience by giving patients a platform to voice what matters most to them and use their experiences to help make improvements for the future.

The Service Pledge is an innovative programme dedicated to delivering lasting positive change to everyone’s experience of breast cancer.

We sit on the Breast Cancer Clinical Expert Group and provide its secretariat.