Ask our Nurses is a confidential service. This confidentiality is maintained between clients and Breast Cancer Now and the Ask Our Nurses team in the first instance. Learn more about our confidentiality agreement. You can read about how we use your personal data and how we keep your data secure in our privacy policy.

We ask that you give as much information about yourself and your situation as you can. It will help us to reply as fully as possible.

We usually aim to answer emails within three working days, but we often respond much sooner than this.

We are unable to respond to queries from people receiving breast cancer treatment outside the UK as there are differences in health services and care in other countries.

About you
Would you like a nurse to contact you by phone?
For us to give you a full answer quickly, it’s often easier if we talk to you on the phone, instead of emailing you. Our number is withheld for confidentiality purposes and will appear as Unknown when we call you. Calls may be monitored or recorded for training or quality purposes. Please note, we are a UK based charity and aren’t able to make phone calls to international numbers.

Keeping in touch with Breast Cancer Now

We'd like to tell you ways you can help further, including through donating, fundraising, campaigning and volunteering and send you updates on our research, the support we provide, breast health information, and our wider work to achieve our aims.  

If you already hear from us, we will continue to contact you in the same way. If you don't already hear from us, please tick the box if you are happy to be contacted by

How we use your information

From time to time, we may contact you by telephone and post about Breast Cancer Now, to keep you updated on our work and ways you can help. You can change the way you hear from us at any time by emailing us at or calling us on 0333 20 70 300.

To help us to work more efficiently, we may analyse your information to make sure you receive the most relevant communications, and to target our digital advertising. This may include using publicly available information. You can ask us to stop this at any time, by contacting us using the above contact details. You can read more about how we will use your information in our Privacy policy.