Speakers Live – secondary breast cancer

FAQs

• When is Speakers Live – secondary breast cancer?

  Our experts host the talks on different weekdays or evenings. They are usually 1 hour and 30 minutes long.

  If you want to keep in the loop about upcoming sessions, pop us an email at secondaryservices@breastcancernow.org.

• What happens once I’ve registered?

  Once you’ve registered, we’ll send you an email with an invitation about the online Speakers Live sessions each month. To book your place on a specific Speakers Live, you just need to reply to the email and let us know you’re planning on coming along. 

  We’ll then email you with the Zoom link to join a few days before. The email will also include details of our monthly online groups in case you wanted to attend one too.

• What happens when I join a Speakers Live?

  We’ll give everyone a few minutes to join the session and once ready to start, a services coordinator will introduce the session and guest speaker. There will be a presentation and time for questions.

  If you need technical help at the start of the session you can pop a message into the chat and the services coordinator can help you.

• What’s the difference between a Zoom webinar and a Zoom meeting?

  We use Zoom webinars for very popular topics to allow as many people as possible to attend. You’ll be able to see and hear the speaker, but they won’t be able to see you. If you have any questions during the session, you can type them by using the Q&A button.

  Zoom meetings allow for a smaller, more intimate session. You’ll be able to turn your camera and microphone on. The session may involve some interactive discussion, including having the opportunity to ask your questions directly to the speaker. To protect the confidentiality of attendees, Zoom meetings aren’t recorded.

• Can I sign up to just one topic direct from the website?

  At the moment, no. But we’re working to improve our booking system so you can book directly from our website for a specific topic.

  Until then, we ask that you register for our online service, and we’ll send you an email with an invitation about the topics coming up each month. To book your place on a specific Speakers Live session, you just need to reply to the email and let us know you’re planning on coming along. And you can ask to leave the mailing list at any point.

• How accessible are the online services?

  If you need more support to take part in our services, we’ll do our best to make reasonable adjustments.

  If you need other types of assistance, please contact us at secondaryservices@breastcancernow.org or 0345 077 1893.

• What if I can't make a session?

  If you sign up for a Speakers Live session and can no longer attend, let us know by calling us on 0345 077 1893 or emailing  secondaryservices@breastcancernow.org and we might be able to send you a recording of the session.

  These are only available for a limited time and we ask you not to share them with anyone else.

• Do I need to have my camera and microphone on?

  If the Speakers Live session you attend is a Zoom webinar you won’t be able to turn on your camera or microphone. You’ll be able to see and hear the expert speaker but not the other attendees and they won’t be able to see you. If you have any questions during the session, you can type them by using the Q&A button.

  If the Speakers Live session is a Zoom meeting, you’ll be able to turn your camera and microphone on. The session may involve some interactive discussion, including having the opportunity to ask your questions directly to the expert speaker.

• Can I watch a recording?

  If the Speakers Live session you attend is a Zoom webinar, we can send you a recording afterwards. These are only available for a limited time and we ask you not to share them with anyone else.

  If the Speakers Live session is a Zoom meeting, to protect the confidentiality of attendees, the session isn’t recorded.

• I have another question, can you help?

  If you have any other questions, please email secondaryservices@breastcancernow.org  or call us on 0345 077 1893.